Allworx TAPI using this library

May 10, 2012 at 7:30 PM

I am using this library with an Allworx TAPI driver. I have all the events hooked up and can catch events when a call comes in and see it change state when I answer. The problem I have is when no call is coming in and I pick up the receiver to dial or press some digits, I do not get any events. Should I not be getting a PHONEEVENT when I pick up the receiver off the hook? I took a look at the Allworx TAPI driver and it is using TAPI 2.2, is that the issue?

 

Thanks,

Jay

Coordinator
Aug 17, 2012 at 7:09 PM

No, the drivers are always TAPI 2.x.  There is no "3.0" for TAPI drivers.

The problem could be that the TSP doesn't monitor outgoing calls until they are established - check with the manufacturer of the TSP and see if they raise the appropriate LINE_NEWCALL when they see the receiver being lifted - often this is not detectable on some drivers and so they wait until the call connects on the peer end to raise events.