Not seeing calls and OnNewCall Event is not Firing

Dec 7, 2011 at 6:54 PM

I have a C# application and I am interacting with a Toshiba CIX Phone system.  The strata call manager is installed on the machine and I can successfully make phone calls using ITAPI3.  However the .dll does not seem to be picking up calls as they come in nor is the OnNewCall event firing.  Just to test I used the TAPI Soft Phone application and this does pick up the calls correctly and I can answer them.  I understand that is a C++ program however.   Also the incoming sample does not work that comes with ITAPI3.  Is there something that was in the C++ version that the ITAPI3 is missing?

Thanks for your time!